Rachele Williams is the Office Manager for Pratum – Commercial Cleaning, where over the last two years she oversees administrative operations and ensures smooth day-to-day business functions. Her core responsibilities include Client Communication & Support – responding to calls, emails, and inquiries regarding contracts, scheduling, billing, and service requests; Contract & Proposal Management – preparing, reviewing, and maintaining service agreements, bids, and proposals; Invoice & Billing Administration – creating, sending, and tracking invoices, following up on overdue accounts, and recording payments; Payroll & Timekeeping Oversight – collecting and verifying employee timesheets, processing payroll, and managing PTO requests; and Recordkeeping & Compliance – maintaining employee files, vendor agreements, insurance documents, safety records, and compliance certifications.
Previously, Rachele served in key administrative and HR roles, including Office Assistant (2023–Present), Administrative Coordinator (2021–2023), HR Assistant (2020–2021), Office Assistant (2015–2018), and Executive Assistant (2010–2012). She holds a Bachelor’s degree in Human Resource Management with a minor in Business Administration from the University of Maryland Global Campus, is affiliated with SHRM, and is a certified Notary Public.
