With over 25 years of professional experience in the public, private, and nonprofit sector, Steve is well versed in project management, program development, identifying strategic solutions to organizations, and building collaborative efforts between different stakeholders. Fluent in four languages, Steve organizational management experience includes directing small and large teams within human resources, program development, communications, and community relations/outreach departments. Steve’s prelude to the world of commercial cleaning began as a young teenager helping his mother clean banks during the evenings in Washington, DC. Steve earned a Bachelor of Arts from the University of Maryland, College Park, an Masters of Arts from the University of Indianapolis, and an M.P.A. from Baruch College – CUNY.

Adriana leads the compliance and leasing consulting team. She has more than 10 years of experience across the real estate industry, from leasing agent roles to management and compliance specialist roles for property management companies. She has also worked as an independent consultant, leveraging her industry knowledge in operations and compliance across organizations in different states. She led FCRE’s compliance and leasing team to establish the consulting division as the primary source for external compliance and leasing assistance to the real estate market. Adriana has obtained certified occupancy specialist (COS), tax credit specialist (TCS) and blended occupancy specialist (BOS) compliance certifications.

Michael Palmer serves as Chief Financial Officer of Pratum Companies, bringing over 19 years of strategic financial leadership across real estate, accounting, and operations. Recognized as a hands-on executive and servant leader, he excels at building high-performing teams, optimizing financial systems, and driving sustainable value. Previously, as CFO and Board Member at City Club Apartments, Michael managed a $1.5 billion mixed-use portfolio, overseeing key financial functions and leading significant ERP transitions. His extensive background includes executive financial roles at Dietz Property Group, RHP Properties, and Village Green Companies, covering multifamily, commercial, and manufactured housing sectors. Michael holds a B.A. in Business Administration and Accounting from Alma College and leverages his competitive drive, developed as an NCAA All-American athlete, to enhance financial transparency, internal controls, and long-term growth at Pratum.

Jason heads up all facets of human resources including talent acquisition, learning and development, engagement and retention, employee relations and performance management, compensation and benefits, and payroll. His career spans 30 years during which he has served stakeholders across multiple industries, with such organizations as Hyatt Hotels Corporation, Science Applications International Corporation and Vornado Realty Trust. Jason has a Bachelor of Science in international business and human resources management from American University and a Master of Science in human resources management from The George Washington University. Jason maintains senior professional certifications from the Society for Human Resource Management (SHRM-SCP) and HR Certification Institute (HRCI-SPHR).

David provides comprehensive oversight of all property operations. With three decades of experience in multifamily property management, David specializes in market rate, affordable, senior, and family housing communities. He has spearheaded the successful completion of over 50 LIHTC housing preservation renovations and the development of new luxury properties across diverse markets. David’s expertise extends to the design and planning of live-work loft spaces and commercial areas. David holds a Bachelor of Science in business administration from Western New England College and earned his CPM designation in 2014. David has served as president of The Institute of Real Estate Management’s Connecticut Chapter and as a member of the Federal Housing Advisory Board with IREM National.

Charlie is responsible for overseeing due diligence projects and property acquisitions, as well as providing support and oversight of property operations. Charlie brings more than eight years of experience in property management to Pratum. His expertise spans class-A mixed-use lease-ups, value-add renovations, acquisitions, due diligence, and affordable housing. Throughout his career, Charlie has been deeply involved in every facet of property management, including project development, budgeting, marketing, team building, and overseeing major capital improvement initiatives. In 2022, he earned the prestigious 30 Under 30 designation from the Institute of Real Estate Management, recognizing him as one of the next generation’s leaders in the real estate industry.

Shannon brings 25+ years of experience in a multitude of areas such as; compliance, property and asset management. Shannon was previously the vice president of compliance and administration for Conifer Realty where she oversaw the compliance for over 15,000 units in multiple states for several affordable housing programs including project based rental assistance, low-income housing tax credits, rural development and other local programs. Shannon was the senior vice president of property management at Inlivian, previously known as the Charlotte Housing Authority. Shannon has a Bachelor of Science in business administration from Minnesota State University Moorhead in Moorhead, MN., and a Master of Real Estate from Realtor University. She holds multiple professional certifications and accreditations, and serves on local and national committees for the Institute of Real Estate Management.

Joyce is responsible for the oversight of the property accountants,  and all financial reporting to owners, agencies, lenders and investors.  She has more than 30 years of experience in property management accounting. Joyce has a Bachelor of Science in business administration from Shippensburg University.

Sherraine is responsible for overseeing a portfolio consisting of 5,000 units located in Washington DC, Virginia, Maryland, North Carolina, and Kentucky. With over 33 years of experience in the affordable housing industry, Sherraine is a vibrant servant leader and well-versed in the oversight of LIHTC, HUD, and market rent communities. Sherraine is a Certified Property Manager (CPM) candidate, is an Accredited Residential Manager (ARM), and is a Certified DC Property Manager. She holds a National Affordable Housing Professional Executive designation (NAP-E), Certified Occupancy Specialist (COS), Certified Manager of Maintenance (CMM), and is a member of the Institute of Real Estate Management DEI committee.

Robert has been with the company for more than 40 years. He began his career as a porter and was promoted to community manager through several positions including groundskeeper, maintenance technician and maintenance engineer. Robert is responsible for overseeing engineering and construction projects for company-managed properties. He also assists in the bid preparation and solicitation process.

Darryl is responsible for managing Pratum’s recruiting operations while providing daily and ongoing support to employees at all levels on matters of employee relations, interpersonal dynamics, and performance management. While serving as a key member of the HR team, he also takes on an active role in leading the activities associated with our corporate office’s business administration. With more than 14 years of experience, Darryl joined Pratum after having served in Human Resources at Nordstrom where he refined his service-oriented approach to people management. He also served as a legislative aide in the U.S. House of Representatives after obtaining his Bachelor of Arts in Political Science from Morgan State University and his M.P.A. from the University of the District of Columbia. Darryl is a member of the Society for Human Resource Management, where he holds the SHRM Certified Professional (SHRM-CP) certification.

Cortney joins the Pratum team with deep expertise and experience in multi-family, multi-site, and affordable property management. Her career has taken her to oversee many regions across the US, including properties and operations in over 20 states. She has worked for such notable organizations as Winn, AIMCO, Related Management, Community Preservation Partners, and others. Her last 8 years were spent with FPI Management where she grew her career from Regional Portfolio Manager to Executive Director of Operations. Cortney has also served in leadership roles with national and regional affiliates of the Affordable Housing Management Association, and earned the National Affordable Housing Professional Executive designation.

In her role with Pratum, Cortney joins our leadership team with a broad sense of purpose and a multi-faceted strategic mission: to support the organization in company-wide initiatives, to establish and strengthen organization level programs to build structure and consistency into enhancing operational excellence, and to strengthen the foundation on which Pratum will continue to grow and excel. Several key initial priorities as she starts will include, among others, a key focus on our company’s standard operating policies and procedures (SOPs), and strengthening and standardizing the property transition process for the acquisition and disposition of communities among our managed portfolio.

Jessica Brittingham is a strategic and diverse learning and development director with more than 11 years of experience in the real estate sector. She specializes in c-suite support and has vast expertise in full-service multifamily firms. Jessica designs and shapes the educational landscape of cross-functional organizations, with a proven history of successful leadership development design. Jessica maintains professional certifications from the National Apartment Association and ProCore Technologies, as well as the Coastal Virginia Building Industry Association, the Commonwealth of Virginia, and the Virginia Department of Professional and Occupational Regulation.

Michael oversees all risk assessment, risk control, claims & incident management, insurance management, contractual risk transfer, emergency preparedness, emergency response, safety standards, safety training, risk management training, and risk management and safety resource development. Michael leads the risk management and safety team in employing a holistic approach to managing risk and safety in both affordable and market rate residential multi-family housing. Michael has 17 years of experience in risk management and safety holding roles in underwriting, risk control and risk management with large insurance companies and government entities. Michael has a Bachelor of Science in economics and an M.B.A. with a concentration in corporate finance from Virginia Commonwealth University (VCU). He also holds an ARM designation from The Institutes.

Daphne Relvas Velaidis oversees marketing strategy, leasing initiatives, and customer experience programs for Pratum Companies’ 15,000-unit portfolio of market-rate and affordable housing. She leads the development of integrated marketing and brand strategies that drive demand generation, retention, and overall portfolio performance.

With a background in commercial real estate, Daphne draws on a career that bridges marketing, asset management, and market research, bringing expertise in analytics, strategic planning, and go-to-market program development. She is a member of the PMA Marketing Council and holds a B.S. in Marketing Communications and Analytics from Virginia Commonwealth University and an M.B.A. from William & Mary.

Leesa Garcia McDuffie serves as Director of Compliance for Pratum Companies, overseeing affordable housing program compliance across multiple portfolios, including LIHTC, HUD, and RAD. She directly manages the Regional Compliance Manager position, leads compliance operations, provides technical assistance, conducts audits, and prepares clients for MORs, LIHTC, and agency reviews, ensuring adherence to all federal, state, and local regulations.

With over 15 years in affordable housing and property management, Leesa has advanced through roles of increasing responsibility, specializing in compliance oversight, audit preparation, regulatory training, and multi-site portfolio management.

She holds a Bachelor of Business Administration in Human Resource Management from Strayer University and an Associate of Business Administration from Minneapolis Business College. Leesa’s professional certifications include Certified Property Manager (CPM), Certified Occupancy Specialist (COS), Certified Credit Compliance Professional (C3P), Accredited Residential Manager (ARM), Blended Occupancy Specialist, Public Housing Manager, Family Self-Sufficiency Specialist and as an IREM member served on its Education Committee and Guidance Team for the Western North Carolina Chapter.

Michael Glick is Vice President of Information Technology at Pratum Companies. He brings more than two decades of experience leading technology initiatives that strengthen operations, support growth and align with organizational goals.

Before joining Pratum Companies, Michael served as Chief Technologist at Booz Allen Hamilton where he guided the modernization of the IRS’s enterprise case management systems, consolidating more than 60 legacy applications into a single cloud-based platform. At Walker & Dunlop, a leading multifamily financial services company, he led a multiyear digital transformation that integrated CRM, data and cloud solutions to support the rapid growth of a $68B commercial real estate portfolio.

Earlier in his career, Michael held leadership roles at The College Board, AOL, Hanley Wood and CoStar Group, building and mentoring high-performing teams while delivering enterprise-scale technology solutions.

Michael earned a master’s degree in Information Systems Management from the University of Maryland, is a co-inventor on two patents and holds multiple industry certifications. A U.S. Army Reserve veteran, he values collaboration, inclusivity and a results-driven approach to leadership.

With more than 15 years of professional experience in janitorial facilities services, Andrea is focused on enhancing client services and empowering employees within the Pratum commercial cleaning team. She is committed to actively identifying innovative solutions and implementing effective operations process that drive success. Andrea has a proven track record of managing diverse teams, supervising up to 70 employees in the Washington DC metro region in prior roles. Her extensive background includes specialization in commercial cleaning for GMP certified pharmaceutical facilities, ensuring the highest standards of quality and safety. Andrea is fully bilingual and holds a Bachelor of Science in Business from UNITEC in Bogota, Colombia.

With more than 14 years of experience in the commercial cleaning industry and over a decade in leadership roles, Dante Rivas brings extensive expertise, operational insight, and a hands-on management style to his role as Area Supervisor at Pratum Companies. He has built his career through leadership and technical roles with organizations such as ABM and Compass Group, and most recently served as a certified floor technician with ACE Maintenance at Walter Reed National Military Medical Center.

At Pratum, Dante supports commercial cleaning operations by assisting with special floor and carpet cleaning projects, conducting quality assurance inspections, and providing guidance to supervisors across evening operations. His strong standards, team development skills, and commitment to client satisfaction make him a key leader within the commercial cleaning division.

Before transitioning into commercial cleaning, Dante managed elite Peruvian horse ranches throughout the United States and Peru, where he oversaw training, breeding, and operations. This unique background instilled in him discipline, logistics expertise, and team coordination skills that continue to shape his leadership approach.

Originally from Lima, Peru, Dante now resides in Maryland, with his wife. He is a proud father of two children and a new grandfather. In his free time, he enjoys reading, walking his dog Baba, and fixing things around the house.

Rachele Williams is the Office Manager for Pratum – Commercial Cleaning, where over the last two years she oversees administrative operations and ensures smooth day-to-day business functions. Her core responsibilities include Client Communication & Support – responding to calls, emails, and inquiries regarding contracts, scheduling, billing, and service requests; Contract & Proposal Management – preparing, reviewing, and maintaining service agreements, bids, and proposals; Invoice & Billing Administration – creating, sending, and tracking invoices, following up on overdue accounts, and recording payments; Payroll & Timekeeping Oversight – collecting and verifying employee timesheets, processing payroll, and managing PTO requests; and Recordkeeping & Compliance – maintaining employee files, vendor agreements, insurance documents, safety records, and compliance certifications.

Previously, Rachele served in key administrative and HR roles, including Office Assistant (2023–Present), Administrative Coordinator (2021–2023), HR Assistant (2020–2021), Office Assistant (2015–2018), and Executive Assistant (2010–2012). She holds a Bachelor’s degree in Human Resource Management with a minor in Business Administration from the University of Maryland Global Campus, is affiliated with SHRM, and is a certified Notary Public.